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Liberty First Credit Union Arena Rules

Knowing the venue rules before you arrive can save you from delays and unnecessary hassles. Many guests are caught off guard by bag limits, security checks, or banned items, which can slow down entry or even prevent access. At Liberty First Credit Union Arena, the policies are designed to keep everyone safe and comfortable so you can enjoy the event without stress.

These rules follow standard practices for modern entertainment venues. They’re not meant to make things difficult. They help create a smooth, secure experience for all visitors.

By reviewing the policies ahead of time, you’ll help speed up the entry process so you can start your event on the right note.

Essential Entry Requirements

Liberty First Credit Union Arena maintains comprehensive entry requirements designed to balance security and efficiency. The venue’s strictly enforced clear bag policy represents the most noticeable difference from casual entertainment venues, permitting only clear plastic, vinyl, or PVC bags not exceeding 12″ by 12″ by 6″ or small clutch bags approximately the size of your hand.

The entry process flows significantly smoother when you arrive prepared with acceptable bags and an understanding of the screening protocol. Security personnel are trained to process guests efficiently while maintaining vigilance, typically resulting in wait times under 10 minutes even during sold-out events.

For those arriving without bags, designated express lanes often provide even quicker access. These security measures, while comprehensive, are implemented with respect for guests’ time and experience, focusing on creating a safe environment without adding unnecessary barriers to enjoyment. The consistent application of these standards means you can expect the same efficient process whether attending a children’s show, concert, or sporting event.

Conduct Policies

To ensure a comfortable and enjoyable experience for everyone, Liberty First Credit Union Arena follows explicit conduct and accessibility guidelines:

  • No professional cameras with detachable lenses are allowed (unless a specific event allows them).

  • No outside food or drinks are permitted, except for items approved in advance for medical or dietary needs.

  • No smoking or vaping is permitted inside the venue. Designated smoking areas are outside, but re-entry is not allowed.

  • Children under 12 must stay with an adult at all times.

  • Re-entry is not allowed. Plan for smoking breaks before entering, and bring anything you need from your vehicle in advance.

These policies help maintain a safe, welcoming environment so every guest can focus on enjoying the event. If you have any questions about policies, contact guest services for more information. 

Medical and Special Needs Accommodations

Guests with medical equipment or special requirements should plan their accommodations in advance. You should consider contacting the box office at least 48 hours before your event so arrangements can be made. Venue staff are trained to offer assistance while respecting privacy and ensuring a comfortable experience.

You can maximize your enjoyment of the show and avoid any issues with Ralston Arena security by following the rules below. If a specific event allows for items listed below, it will be noted in the show description. If you have any questions, you can contact Ralston Arena at 402.934.6291 

Accessibility Policy

Liberty First Credit Union Arena meets or exceeds all structural and service requirements as stipulated by the Americans with Disabilities Act.  Restrooms, seating, drinking fountains, phones, ATMs and counters are accessible to guests with disabilities. Other accommodations include the following:

  • » Accessibility Drop-Off
  • » Assistive Listening Devices
  • » Sign Interpreters
  • » Wheelchair Assistance

For more information, other special accommodations, or questions, please call 402.554.6200. Guests should try and call for special requests at least 2 weeks before their ticketed event.

Alcohol Policy

Nebraska and Federal Law prohibits the sale of alcoholic beverages to persons under the age of twenty-one (21). So ID is required for all alcohol purchases at Liberty First Credit Union Arena.

Guests may be limited to two alcoholic drinks per purchase per person at a time. Management reserves the right to refuse service to guests who appear to be intoxicated or who are disturbing other guests. Beer sales are set to end 45  minutes before the end of the event.

If a guest feels like it is unsafe to drive, they can ask a staff member for assistance with finding a taxi or Uber service provider.

Bag Policy

Bags are not allowed within Liberty First Credit Union Arena unless they meet the following requirements.

  • » A bag taken to any ticketed event (including athletic events and concerts) at Liberty First Credit Union Arena must be a transparent plastic, vinyl or PVC tote.
  • » Bags must be no larger than 12 inches tall by 12 inches long by 6 inches wide.
  • » Guests also may bring opaque small or clutch-sized purses/wallets not exceeding 4.5 inches tall by 6.5 inches long after proper security screening.

Management reserves the right to inspect bags. Guests refusing inspection requests may be barred entry.

Banners and Signs Policy

Banners and signs are permitted as long as they do not block the view of others, interfere with the event, contain advertising of any form, present a safety hazard or contain political or obscene material.  Banners may not be affixed with any type of material that is permanent in nature or that alters the facility in any manner.

Poles and sticks are prohibited.  Building management reserves the right to remove any banner or sign.  Signs may also be prohibited if requested by the event. Please call the venue 

Camera Policy

For most events, professional cameras or cameras with detachable lenses and flash are not permitted. Management also reserves the right to examine and prohibit the use of any camera that conflicts with policy set by the event coordinators.

Child Policy

Most shows are all-ages events. Children must have a ticket to attend a show. Any show that is age-restricted may not allow a minor to attend even with a parent or legal guardian present. Age-restricted events will also require an ID.

COVID-19 Related Policy

Face masks are required for all events. Guests accept full responsibility for the risk of exposure to COVID-19 as the venue will run at full capacity with no social distancing requirements.

Please contact Liberty First Credit Union Arena office at 402.934.6291  for any questions relating to current COVID-19 related policy

Lost and Found Policy

If you find a lost item, please give it to event staff and they will take it to Lost and Found for you. If you lose an item during a show, you can check with event staff for assistance. Or you may call Liberty First Credit Union Arena at 402.934.6291  to inquire about a lost item. Please be sure to leave a detailed description of your item and complete contact information.

Liberty First Credit Union Arena does not claim responsibility for any lost items.

Mask Policy

Face masks are required.

Please contact Ralston Arena office at 402.934.6291  for any questions relating to current COVID-19 related policy

Prohibited Items and Special Circumstances

To avoid delays at security, make sure you aren’t carrying anything that is not allowed inside. Weapons of any kind are strictly forbidden, including pocket knives, pepper spray, and firearms. Items that can block views or disrupt others, such as large banners, noisemakers, or laser pointers, are also not permitted.

Security staff have the final authority to decide whether an item is safe to bring inside.

These rules detail what is not allowed at the venue.

  • » No Weapons of any kind. This includes knives, canons, muskets, throwing stars, long wallet chains, lead pipes, and anything else that might hurt somebody. If you aren’t sure, don’t bring it in.
  • » No Smoking (this includes vaping) *The venue has a deck for smokers and non-smokers alike
  • » No Outside Food or Beverage
  • » No Illegal Drugs
  • » No GoPros
  • » No DSLR cameras
  • » No Selfie Sticks
  • » No Mace
  • » No Backpacks
  • » No Hula Hoops
  • » No Glow Sticks

These could be subject to change per the artist request.

Liberty First Credit Union Arena reserves the right to search anyone, and their belongings, who enter the premises.

Re-Entry Policy

There is no re-entry allowed. Please do not leave until the show is concluded.

Smoking Rules

In accordance with Omaha ordinances, smoking is prohibited in all public areas at Ralston Arena including the arena and concourse. This includes vaporizers and electronic cigarettes. Please contact guest services or a member of staff for information on approved smoking areas nearby.